December 14 2009
…it’s a big mistake to list prices in a straight column. “Customers will go down and choose from the cheapest items,” he says. At least the Balthazar menu doesn’t use leader dots to connect the dish to the price; that draws the diner’s gaze right to the numbers. Consultant Gregg Rapp tells clients to “omit dollar signs, decimal points, and cents … It’s not that customers can’t check prices, but most will follow whatever subtle cues are provided.” (via Author William Poundstone Dissects the Marketing Tricks Built Into Balthazar’s Menu — New York Magazine)
Great analysis of how design choices influence purchase behavior. I think this article is actually relevant to many other businesses as well.
Via slantback.
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kstewart87 reblogged this from slantback and added:
Great analysis of how design choices influence purchase behavior. I think this article is actually relevant
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